@import "https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&family=Sora:wght@600;700&display=swap";:root{--bg-wash:#f5f6fc;--bg-wash-2:#eef0fb;--surface-card:#fff;--surface-card-soft:#fbfbfe;--surface-border:#1c224014;--surface-border-strong:#1c224026;--shadow-card:0 10px 28px -14px #1f295a1f, 0 1px 2px #1f295a0d;--shadow-pop:0 18px 40px -16px #1f295a33;--header-grad:linear-gradient(120deg, #1d4ed8 0%, #2563eb 50%, #0891b2 100%);--text-primary:#1c2233;--text-secondary:#667085;--text-tertiary:#9aa1b4;--text-on-accent:#fff;--text-on-header:#fff;--text-on-header-dim:#dbeafe;--accent-primary:#2563eb;--accent-secondary:#06b6d4;--font-display:"Sora", "Inter", sans-serif;--font-body:"Inter", sans-serif;--radius-lg:16px;--radius-md:12px;--radius-sm:8px;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}[data-theme=dark],.widget.dark{--bg-wash:#020617;--bg-wash-2:#0f172a;--surface-card:#1e293b;--surface-card-soft:#0f172a;--surface-border:#38bdf833;--surface-border-strong:#38bdf859;--shadow-card:0 14px 30px -18px #000c;--shadow-pop:0 28px 60px -26px #000000e6;--header-grad:linear-gradient(120deg, #0b2a67 0%, #1d4ed8 53%, #0891b2 100%);--text-primary:#f8fafc;--text-secondary:#cbd5e1;--text-tertiary:#94a3b8;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{width:100%;height:100%;font-family:var(--font-body);background:var(--bg-wash);color:var(--text-primary);overflow:hidden}.widget{background:var(--bg-wash);border-radius:var(--radius-xl);width:100%;height:100vh;box-shadow:var(--shadow-pop);flex-direction:column;display:flex;overflow:hidden}.chat-header{background:var(--header-grad);min-height:110px;color:var(--text-on-header);z-index:10;border-radius:18px 18px 0 0;flex-shrink:0;justify-content:space-between;align-items:center;gap:18px;padding:28px 30px;display:flex;position:relative}.chat-header__avatar{background:#ffffff1f;border-radius:16px;justify-content:center;align-items:center;width:70px;height:70px;font-size:47px;line-height:1;display:flex}.chat-header__info{flex:1;min-width:0}.chat-header__title{font-family:var(--font-display);white-space:nowrap;text-overflow:ellipsis;font-size:19px;font-weight:700;line-height:1.2;overflow:hidden}.chat-header__subtitle-row{align-items:center;gap:8px;margin-top:2px;display:flex}.chat-header__subtitle{color:var(--text-on-header-dim);font-size:16px}.status-pill{color:#d1fae5;background:#ffffff26;border-radius:99px;align-items:center;gap:5px;padding:2px 8px;font-size:15px;display:inline-flex}.status-dot{background:#34d399;border-radius:50%;width:6px;height:6px}.chat-header__actions{gap:6px;display:flex}.icon-btn{color:#fff;cursor:pointer;background:#ffffff26;border:none;border-radius:8px;justify-content:center;align-items:center;width:32px;height:32px;transition:background .2s;display:flex}.icon-btn:hover{background:#ffffff40}.chat-body{scroll-behavior:smooth;flex-direction:column;flex:1;gap:12px;padding:16px;display:flex;overflow-y:auto}.bubble-row{align-items:flex-end;gap:8px;width:100%;display:flex}.bubble-row--bot{justify-content:flex-start}.bubble-row--user{justify-content:flex-end}.bubble-avatar{background:var(--surface-card);border:1px solid var(--accent-primary);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:12px;display:flex}.bubble-stack{flex-direction:column;max-width:78%;display:flex}.bubble-row--user .bubble-stack{align-items:flex-end}.bubble{border-radius:var(--radius-md);padding:10px 14px;font-size:16px;line-height:1.75}.bubble--bot{background:var(--surface-card);border:1px solid var(--surface-border);color:var(--text-primary);border-bottom-left-radius:2px}.bubble--user{background:linear-gradient(135deg, var(--accent-primary), var(--accent-secondary));color:#fff;border-bottom-right-radius:2px}.bubble-time{color:var(--text-tertiary);margin-top:4px;font-size:10px}.quick-actions{grid-template-columns:repeat(2,1fr);gap:18px;margin-top:18px;display:grid}.quick-action-card{background:var(--surface-card);border:1px solid var(--surface-border);cursor:pointer;text-align:left;border-radius:18px;flex-direction:column;justify-content:center;min-height:130px;padding:18px;transition:transform .25s,border-color .25s,box-shadow .25s;display:flex}.quick-action-card:hover{border-color:var(--accent-primary);transform:translateY(-4px);box-shadow:0 12px 28px #0000002e}.quick-action-card__icon{margin-bottom:12px;font-size:32px}.quick-action-card__title{color:var(--text-primary);margin-bottom:8px;font-size:20px;font-weight:700}.quick-action-card__desc{color:var(--text-secondary);font-size:15px;line-height:1.5}.step-card{border-radius:var(--radius-md);background:var(--surface-card);border:1px solid var(--surface-border-strong);width:fit-content;box-shadow:var(--shadow-card);flex-direction:column;gap:10px;margin-left:39px;padding:14px 16px;animation:.32s cubic-bezier(.16,1,.3,1) both fade-in-up;display:flex;min-width:max(20vw,260px)!important;max-width:65%!important}.step-card__label{font-family:var(--font-display);color:var(--text-primary);font-size:13px;font-weight:700}.step-card .step-input,.step-input{box-sizing:border-box;width:100%;font-family:var(--font-body);border-radius:var(--radius-sm);border:1px solid var(--surface-border-strong);background:var(--bg-wash-2);color:var(--text-primary);outline:none;padding:10px 12px;font-size:12.5px;transition:border-color .16s,box-shadow .16s}.step-card .step-input::placeholder,.step-input::placeholder{color:var(--text-tertiary)}.step-card .step-input:focus,.step-input:focus{border-color:var(--accent-primary);box-shadow:0 0 0 3px #2563eb40}[data-theme=dark] .step-card,.widget.dark .step-card{background:var(--surface-card);border-color:#38bdf840;box-shadow:0 10px 30px -10px #00000080}[data-theme=dark] .step-card .step-input,.widget.dark .step-input{color:#f8fafc;background:#0f172acc;border-color:#38bdf84d}[data-theme=dark] .step-card .step-input::placeholder,.widget.dark .step-input::placeholder{color:#64748b}@media (width<=480px){.step-card{margin-left:0;min-width:100%!important;max-width:88%!important}}.ticket-card{background:var(--surface-card);border:1px solid var(--surface-border-strong);border-radius:var(--radius-lg);width:100%;box-shadow:var(--shadow-card);flex-direction:column;gap:12px;margin-left:5px;margin-right:5px;padding:16px;animation:.32s cubic-bezier(.16,1,.3,1) both fade-in-up;display:flex}.ticket-card__heading{font-family:var(--font-display);color:var(--text-primary);align-items:center;gap:8px;font-size:13.5px;font-weight:700;display:flex}.ticket-card__rows{flex-direction:column;gap:9px;display:flex}.ticket-row{border-bottom:1px dashed var(--surface-border-strong);justify-content:space-between;align-items:center;padding-bottom:9px;font-size:12.2px;display:flex}.ticket-row:last-child{border-bottom:none;padding-bottom:0}.ticket-row__label{color:var(--text-tertiary)}.ticket-row__value{color:var(--text-primary);text-align:right;max-width:60%;font-weight:700}.success-card{background:var(--surface-card);border:1px solid var(--surface-border-strong);border-radius:var(--radius-lg);text-align:center;width:100%;box-shadow:var(--shadow-card);flex-direction:column;align-items:center;gap:10px;margin-left:5px;margin-right:5px;padding:20px 16px;animation:.42s cubic-bezier(.16,1,.3,1) both success-pop;display:flex;min-width:max(20vw,260px)!important}.success-card__check{color:#22c55e;background:#22c55e26;border:1px solid #22c55e4d;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;font-size:20px;display:flex}.success-card__title{font-family:var(--font-display);color:var(--text-primary);font-size:14.5px;font-weight:700}.success-card__id{font-family:var(--font-mono);letter-spacing:.03em;color:var(--accent-secondary);background:var(--bg-wash-2);border:1px solid var(--surface-border-strong);border-radius:8px;align-items:center;padding:8px 16px;font-size:13.5px;font-weight:600;display:inline-flex}.success-card__id:after{content:"_";animation:1s step-end infinite blink-cursor}.success-pill{color:#22c55e;background:#22c55e26;border:1px solid #22c55e40;border-radius:999px;padding:5px 12px;font-size:11.5px;font-weight:700}.success-card__note{color:var(--text-secondary);max-width:280px;font-size:12px;line-height:1.5}[data-theme=dark] .success-card,.widget.dark .success-card{background:var(--surface-card);border-color:#38bdf840;box-shadow:0 10px 30px -10px #00000080}[data-theme=dark] .success-card__id,.widget.dark .success-card__id{color:#38bdf8;background:#0f172acc;border-color:#38bdf84d}[data-theme=dark] .success-pill,.widget.dark .success-pill{color:#4ade80;background:#22c55e33}@media (width<=480px){.ticket-card,.success-card{margin-left:0;max-width:88%!important}}.primary-btn{border-radius:var(--radius-sm);background:linear-gradient(135deg, var(--accent-primary), var(--accent-secondary));color:#fff;cursor:pointer;border:none;align-self:flex-end;padding:8px 16px;font-size:12px;font-weight:600;transition:opacity .2s}.primary-btn:hover{opacity:.9}.ghost-btn{border-radius:var(--radius-sm);border:1px solid var(--surface-border-strong);color:var(--text-secondary);cursor:pointer;background:0 0;padding:8px 14px;font-size:12px}.step-actions{justify-content:flex-end;gap:8px;display:flex}.chat-footer{background:var(--surface-card);border-top:1px solid var(--surface-border);flex-shrink:0;padding:10px 14px 12px}.chat-input-bar{align-items:center;gap:8px;display:flex}.composer-input-wrap{background:var(--bg-wash-2);border:1px solid var(--surface-border-strong);border-radius:99px;flex:1;align-items:center;padding:0 12px;display:flex}.composer-input{color:var(--text-primary);background:0 0;border:none;outline:none;flex:1;padding:8px 0;font-size:12.5px}.composer-icon-btn{background:linear-gradient(135deg, var(--accent-primary), var(--accent-secondary));color:#fff;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.composer-icon-btn:disabled{opacity:.4;cursor:not-allowed}.chat-footer__hint{color:var(--text-tertiary);text-align:center;margin-top:6px;font-size:10.5px}@media (width<=400px){.quick-actions,.step-card,.ticket-card,.success-card{width:100%;margin-left:0}}.header-popover-wrap{position:relative}.header-popover{background:var(--surface-card);border:1px solid var(--surface-border-strong);border-radius:var(--radius-md);min-width:200px;box-shadow:var(--shadow-pop);z-index:100;padding:6px;animation:.18s cubic-bezier(.16,1,.3,1) both pop-in;position:absolute;top:42px;right:0}.popover-item{text-align:left;width:100%;color:var(--text-primary);font-family:var(--font-body);border-radius:var(--radius-sm);cursor:pointer;background:0 0;border:none;align-items:center;gap:10px;padding:9px 12px;font-size:12.5px;font-weight:500;transition:background .15s,color .15s,transform .12s;display:flex}.popover-item:hover{background:var(--bg-wash-2);color:var(--accent-primary);transform:translate(2px)}.popover-item__meta{color:var(--text-tertiary);margin-left:auto;font-size:10.5px}.popover-divider{background:var(--surface-border);height:1px;margin:5px 2px}.emoji-popover{background:var(--surface-card);border:1px solid var(--surface-border-strong);border-radius:var(--radius-md);box-shadow:var(--shadow-pop);z-index:90;grid-template-columns:repeat(4,1fr);gap:6px;padding:10px;animation:.18s cubic-bezier(.16,1,.3,1) both pop-in;display:grid;position:absolute;bottom:48px;right:0}.emoji-popover button{cursor:pointer;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;width:34px;height:34px;font-size:18px;transition:background .15s,transform .12s;display:flex}.emoji-popover button:hover{background:var(--bg-wash-2);transform:scale(1.15)}.attachment-wrapper{align-items:center;display:flex;position:relative}.attachment-menu{background:var(--surface-card);border:1px solid var(--surface-border-strong);border-radius:var(--radius-md);min-width:170px;box-shadow:var(--shadow-pop);z-index:100;flex-direction:column;gap:4px;padding:6px;animation:.16s cubic-bezier(.16,1,.3,1) both pop-in;display:flex;position:absolute;bottom:calc(100% + 8px);left:0}.attachment-menu button{width:100%;color:var(--text-primary);border-radius:var(--radius-sm);text-align:left;cursor:pointer;font-family:var(--font-body);background:0 0;border:none;align-items:center;gap:8px;padding:8px 12px;font-size:12.5px;font-weight:500;transition:background .15s,color .15s;display:flex}.attachment-menu button:hover{background:var(--bg-wash-2);color:var(--accent-primary)}@keyframes pop-in{0%{opacity:0;transform:translateY(6px)scale(.96)}to{opacity:1;transform:translateY(0)scale(1)}}.attachment-message{background:var(--surface-card);border:1px solid var(--surface-border-strong);border-radius:var(--radius-md);box-shadow:var(--shadow-card);max-width:fit-content;margin:4px 0 4px 39px;padding:8px;display:inline-block}.chat-image-preview{object-fit:cover;border-radius:var(--radius-sm);width:auto;height:auto;display:block;max-width:250px!important;max-height:250px!important}[data-theme=dark] .attachment-message,.widget.dark .attachment-message{background:var(--surface-card);border-color:#38bdf840}.chat-reset-bar{justify-content:center;align-items:center;padding:6px 0;display:flex}.reset-chat-btn{border-radius:var(--radius-md);width:100%;max-width:280px;box-shadow:var(--shadow-card);justify-content:center;padding:10px 18px;font-size:13px;transition:transform .2s,box-shadow .2s}.reset-chat-btn:hover{transform:translateY(-2px);box-shadow:0 10px 20px -8px #2563eb80}[data-theme=dark] .header-popover,[data-theme=dark] .emoji-popover,[data-theme=dark] .attachment-menu,.widget.dark .header-popover,.widget.dark .emoji-popover,.widget.dark .attachment-menu{-webkit-backdrop-filter:blur(12px);background:#0f172af2;border-color:#38bdf84d;box-shadow:0 20px 40px -15px #000c}[data-theme=dark] .popover-item,[data-theme=dark] .attachment-menu button,.widget.dark .popover-item,.widget.dark .attachment-menu button{color:#e2e8f0}[data-theme=dark] .popover-item:hover,[data-theme=dark] .attachment-menu button:hover,.widget.dark .popover-item:hover,.widget.dark .attachment-menu button:hover{color:#38bdf8;background:#2563eb40}[data-theme=dark] .emoji-popover button:hover,.widget.dark .emoji-popover button:hover{background:#38bdf833}